Building an Online Community: Top Practical Uses of PHP, Part-4

by Prashant Kumar Sharma

Building an Online Community

Whether your website is about business, entertainment, or products and services, internet users need to feel connected to the product or message. For example, if you develop web applications, a forum where your customers can discuss issues might be a good idea. As a user, if I have a question and I need support right away, a hotline or an e-mail form is often insufficient. With an online community, your visitors can help solve each other’s product-related issues, and even answer technical questions. You still have to provide some level of after-sales support, but a community can effectively decrease your workload and provide useful feedback.

You can build your own PHP-driven online community, or choose from widely available scripts that you can implement into your website. Again, if you plan to build your own forum from scratch, I do recommend the use of a PHP Framework. CodeIgniter, for example, has classes and helpers to take care of the most routine tasks you can think of. Beyond that, you can use several different forum building tools. Some popular ones include:

Building an Online Community http://in.linkedin.com/in/prashantkumarsharma

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